MENU CART {{currentCart.getItemCount()}}
The maximum number of items is 100, please adjust the quantity and purchase again

How are orders processsed?

Delivery Details

  1. Products will be shipped within business 3 days of order (starting from the next day, weekends and holidays not included).
  2. Delivery times are between Mon-Fri 0900-1700
  3. Delays are possible due to high order volume during holidays, or unforeseeable natural calamities
  4. If "Home Delivery" is selected: delivery time will depend on driver's schedule and route
  5. If "Convenience Store Pickup" is selected: Please keep an eye out for text message about arrival, and pick up your order within 7 days. If order is not picked up from convenience store, customer will be liable for additional shipping costs incurred.
  6. If you require a Company ID number on your receipt, please provide this number with your order.

For domestic (Taiwan) orders, what shipping options are available? How is shipping calculated?

Region

Taiwan

Delivery

Pickup at 7-11

Pickup at 7-11

Home Delivery

Home Delivery

Payment Method

Credit Card/Line Pay

Pay at 7-11

Credit Card/Line Pay

Pay on delivery

Shipping Fee

NT$65 (1~2 pcs)

NT$65 (1~2pcs)

NT$85 (1~2 pcs)

NT$100 (3+ pcs)

NT$115 (1~2 pcs)

NT$130 (3+ pcs)

Shipping Time

2-4 days

2-4 days

1-3 days

1-3 days

Outlying Islands

Includes Penghu, Kinmen, Lienchiang islands

Add addition 1-3 days to shipping time

(Additional NT$40 service charge)

Includes Penghu, Kinmen, Lienchiang islands

Add addition 1-3 days to shipping time

(Additional NT$40 service charge)

Shipping to Kinmen only

Add additional 1-2 days to shipping time

Shipping to Kinmen only

Add additional 1-2 days to shipping time

Other Notes

1. Please fill in name that matches your ID

2. Please bring ID when picking up delivery

3. Delivery status will be provided via SMS and E-mail

1. Please fill in name that matches your ID

2. Please bring ID when picking up delivery

1. Deliveries unavailable on Sunday


2. Please indicate on order if express shipping is needed. Home delivery is often quicker.

1. Deliveries unavailable on Sunday


2. Please indicate on order if express shipping is needed. Home delivery is often quicker.

How is shipping calculated for international orders?

7-11 International Shipping is used for all international orders, with the buyer paying for shipping (weight-dependent). Pricing is explained in the chart below (NTD).

Region

International

Delivery

Pickup at 7-11 (International Shipping)

7-11 International Home Delivery

Payment Method

Credit Card/PayPal

Credit Card/PayPal

Shipping Time

5-10 days

7-12 days

Other Notes

1. Please fill in full name

2. In accordance with shipping requirements, recipient information (Name, Address) must be written in English, with exceptions for: Singapore, Malaysia, Hong Kong, and Macau

3. Delivery status will be provided via SMS and E-mail

4. Customs fees and other unanticipated costs accrued during the shipping process are the responsibility of the buyer

5. Projected shipping time does not include customs processing, and other factors such as weather cancellations and delays

6. Shipping time calculated starting on date of shipping, not including weekends and holidays. An additional 1-2 days may be needed for remote location

Package tracking

Please go to myship.7-11.com.tw

Shipping fee

China (not including Hong Kong, Macau)

Japan, Australia

U.S.A., Canada

(Dimensional) Weight ≦1.5kg

NT$339

NT$759

NT$999

(Dimensional) Weight ≦3kg

Currently unavailable

NT$999

NT$1,399

 

Dimensional Weight

West Malaysia

East Malaysia

Hong Kong

Singapore

≦1kg

NT$339

NT$369

NT$239

NT$359

≦1.5kg

NT$439

NT$479

NT$309

NT$459

≦2kg

NT$539

NT$589

NT$379

NT$559

≦2.5kg

NT$639

NT$699

NT$449

NT$659

≦3kg

NT$739

NT$809

NT$519

NT$759

≦3.5kg

NT$839

NT$919

NT$589

NT$859

≦4kg

NT$939

NT$1029

NT$659

NT$959

≦4.5kg

NT$1039

NT$1139

NT$729

NT$1059

≦5kg

NT$1139

NT$1249

NT$799

NT$1159